Live Chat Help

• Installation
  • How do I implement a social chat toolbar in my website?
  • How do I implement a chat widget in my website?
  • How do I implement online / offline icons in my website?
  • How do I implement both chat widget and online / offline icons in my website?
  • How do I implement a text link to the chat in my website?
  • How do I install the chat on my Facebook page?
• Setup
  • How to setup Websites
  • How to setup Operators
  • How to setup Departments
  • How to setup Virtual Chat Agent
  • How to setup Virtual Agent Chat Script
  • How do I enable enhanced SSL security?
  • Setting Up Department Choice
  • How do I setup automatic invitation?
  • How to enable Chat via SMS
• Customization
  • How do I upload an image to the visitor chat screen?
  • How do I customize text?
  • How do I add fields to the pre-chat screen?
  • How do I add fields to the leave message screen?
  • How do I change the color of the chat widget and chat screen?
  • Can I use my own online and offline chat icons?
  • How to setup Social Networks
• Tips & Tricks
  • How to see your visitor’s screen
  • Supervision for Timely Help and Control
  • Setting up automatic logout
  • Automatically get all chat transcripts by email
  • Changing visitor’s name during a chat
  • More tips & tricks to make life easier