Almost 95% of companies that automate their marketing efforts, use an email marketing campaign re...
Launching a website without the intention to monitor its traffic is a futile attempt at marketing...
A company that does not have a knowledge base is failing to prosper. If you own an ecommerce webs...
Customer service collaboration is important for quality and consistent customer service. You need...
Contextual customer service is the latest buzzword for customer service reps and it’s. emerging a...
Help desk chat software can help in improving the quality of service delivered to the customers. ...