Technology is simply the collection of techniques. In customer service, technology is not just...
Every one of us has had the pleasure to use the social media customer service platforms...
If you have worked in digital marketing, you may have heard of sales funnels. To give you a brief...
Customers are the most important assets in a business. The customer’s contribution to the busines...
There is nothing that disappoints customers the way hearing ‘no’ does. Sometimes businesses c...
Communication is the key to business success! We’ve all heard this common phrase. It’s a commo...