Technology is simply the collection of techniques. In customer service, technology is not just...
When you think of website chat integration, you’re also likely to think of an e-commerce business...
Every one of us has had the pleasure to use the social media customer service platforms...
If you have worked in digital marketing, you may have heard of sales funnels. To give you a brief...
Interacting with customers over live chat software isn’t always easy. Some visitors may only writ...