Author: admin

4 Best Practices for Live Chat Team to Deliver Exceptional Customer Service

Nov 13, 2017
by admin

A help desk live chat software provides the perfect platform for customers to quicken the buying ...

customer service team

How to Select the Right Software for Customer Service Team

Nov 11, 2017
by admin

The importance of selecting the right software for customer service cannot be underestimated. Whe...

help desk service

On-Premise vs. Online Support Helpdesk Software: Which One is Better

Nov 10, 2017
by admin

The right support helpdesk software can help the customer support personnel to monitor user reque...

long wait

Top 4 Customer Service Mistakes to Avoid at All Costs

Nov 9, 2017
by admin

Customer service can make or break your business. Even if you offer quality products or services,...

Live Chat Website Integration with Google Analytics

The Benefit of Live Chat Website Integration with Google Analytics

Nov 3, 2017
by admin

It is critical that businesses are aware of the conversion rate of their websites. Without knowin...

customer loyalty

How to Win Customer’s Trust in the Digital Age?

Oct 31, 2017
by admin

A customer’s buying experience is largely based on how the customer feels about the company. Comp...