Author: admin

live chat experience

Create a Pleasant Live Chat Experience for Your Online Customers

Aug 16, 2017
by admin

Live chat software is a technological solution that has allowed businesses and organizations to f...

virtual agents

Live Chat Agents About to Be Replaced With Virtual Agents?

Aug 11, 2017
by admin

It is a question that is gradually strengthening in echoes in the chambers of customer service. A...

target audience

The Formula for Marketing Success—Your Customer Service Team

Aug 10, 2017
by admin

Starting with the question of the day, we would like to ask you: Which factor do you believe i...

Live Chat Sessions Need to Be Structured on the Brand’s Voice

Aug 9, 2017
by admin

You have a powerful live chat software solution online 24/7 on your website. You have an able ...

reduce wait time

How to Reduce Wait Time When Talking to a Customer via a Live Chat

Aug 8, 2017
by admin

Your customers want you to respond quickly to the question they have asked. (more…)

customer support department

Improve Customer Service Operations with Help Desk Software Solutions

Aug 2, 2017
by admin

Almost every other competitor in the business world is using the same technology, the same practi...