Author: admin

live chat agent

Top 4 Skills that Characterize Profile of Successful Live Chat Agent

Jul 31, 2017
by admin

Many business organizations believe that leveraging the use of a powerful tools is what confers t...

virtual agent live chat solution

How Virtual Agent Live Chat Solution Can Help Physicians?

Jul 24, 2017
by admin

The scope of service accessibility has expanded beyond the walls of a traditional brick and morta...

virtual agent live chat solution

The Best Practices for Implementing Virtual Agent Live Chat Solution

Jul 21, 2017
by admin

The advancements in technology have nurtured humans with a desire to be facilitated promptly. Esp...

customer service quality

5 Tips to Boost Customer Service Quality

Jun 30, 2017
by admin

Warren Buffet once said that it takes decades to build a reputation and just minutes to ruin it. ...

virtual help desk

How a Virtual Help Desk can Help Boost Customer Service Quality

Jun 29, 2017
by admin

Online customer service is essential for companies these days. Offering real-time customer servic...

customer attrition rate

How to Reduce Customer Attrition Rate

Jun 28, 2017
by admin

Retaining customers is one of the prime concerns for most companies. A company needs to develop s...