Author: admin

web design trends

Top 5 Articles About Web Design Trends for 2017

Mar 10, 2017
by admin

If you plan to update your website design or create a new website this year, you must be aware of...

cart abandonment

Reduce Shopping Cart Abandonment Rate With Live Chat

Mar 3, 2017
by admin

An average documented online shopping cart abandonment rate is close to 70%. Part of it is natura...

Customer service chat operator

7 Basic Rules for Customer Service Chat Operators

Feb 28, 2017
by admin

Everyone in the modern world knows how to chat online. Still not everyone can work as a customer ...

Social customer service

Why Social Customer Service is Bad For Your Business

Feb 15, 2017
by admin

Social customer service seems to be an essential part of customer experience management today. Yo...

holiday season

Checklist: Are You Ready for the Holiday Season?

Nov 24, 2016
by admin

You have been working hard for the whole year and now it is time for the final spurt. Holiday sea...

HelpOnClick Co-broswsing

Meet Our New Feature: Co-browsing

Aug 24, 2016
by admin

We are happy to introduce you our new feature - co-browsing. Co-browsing is a browser sharing too...