Author: admin

Black friday sale

Black Friday Sale: Live Chat Software for Less than $1

Nov 27, 2015
by admin

HelpOnClick always provides reasonable price for its products, but we think you will enjoy our Bl...

No, You Should Not Be That Negative When Chatting With Clients

Aug 24, 2015
by admin

Customers do not always need to see or hear a customer service representative to understand their...

HelpOnClick Live Chat Introduces Advanced Engagement Options

Jul 15, 2015
by admin

HelpOnClick introduces updates in the "Code" area (Admin -> Code) of the live chat operator pa...

Measure customer satisfaction

5 Methods to Measure Customer Satisfaction

Jul 2, 2015
by admin

Forty-eight percent of people who had negative experiences with a company told 10+ people about i...

customer service

Warning: Your Customer Service Worsens as Your Company Grows!

Jun 24, 2015
by admin

Small companies often provide better customer service than big companies. This sounds ridiculous,...

Hire the Best Customer Service Team

Jun 16, 2015
by admin

Customer service standards determine service quality. But only people can make any system work. ...