Author: admin

How to Keep Calm at Work

Nov 15, 2014
by admin

Service people happen to be stressed quite often. It is their job to communicate with customers a...

Engage Customers Using Color Theory

Nov 11, 2014
by admin

Color is the most powerful branding tool, that greatly affects website conversion. Customizable d...

What Customers Want

Oct 31, 2014
by admin

What do customers want? This is the main question that all business owners should ask. It often h...

Scripted Chats: Are They Good or Bad for Your Business?

Oct 24, 2014
by admin

Sales managers and consultants can be divided into two groups: those who use scripted chats and c...

Build Loyal Customer Base to Succeed in Your Business

Oct 15, 2014
by admin

Successful business is based on loyal customers. It is well known that 20 percent of customers pr...

Live Chat and Social Media: a Match Made in Heaven?

Oct 3, 2014
by admin

This is a guest post by Adele who writes for Customer Service Guru. She is experienced in consume...