Author: admin

lower customer service costs

Integrate Chat Into Your Website & Lower Customer Service Cost

Feb 28, 2018
by admin

Providing dedicated customer service is costly. According to the report of Worldwide Industry Ben...

angry customer

Using Live Chat Help Desk to Pacify Angry Customers

Feb 27, 2018
by admin

As part of their job, live chat help desk customer representatives have to deal with a lot of unh...

customer service trends

Four Customer Service Future Trends

Feb 26, 2018
by admin

Customers service today is way different than it was in the past. Technology has paved way for ne...

Social Media Etiquette

Website Support Chat & Social Media Etiquette

Feb 24, 2018
by admin

The tremendous popularity of social media is undeniable. At any given moment, billions of people ...

live chat button

Live Chat Button and Reducing Customer Pain

Feb 23, 2018
by admin

No matter how customer responsive and streamlined your business, complaints are bound to happen. ...

online customer support

Online Customer Support & Customer Service

Feb 22, 2018
by admin

One important strategy that will lead to guaranteed customer satisfaction is personalized custome...