Author: admin

Artificial Intelligence

The Role of Artificial Intelligence in Customer Service

Jan 26, 2018
by admin

Businesses across the globe spend more on customer care than on any other department. According t...

Secure HTTPS

Help Desk Chat Software & SSL Certificate

Jan 24, 2018
by admin

SSL security is the reason why successful eCommerce businesses are making it big. Besides protect...

email marketing

Best Email Marketing Tips For Nonprofit Organizations

Jan 22, 2018
by admin

While live chat can make customer communication faster, it may not benefit a non-profit organizat...

Best Widgets For Ecommerce Websites

Best Widgets For Ecommerce Websites

Jan 19, 2018
by admin

It takes just 7 seconds for users to click away from a website if they don’t find the information...

customer

Dealing With 3 Types of Difficult Customers – Are You Up For The Challenge?

Jan 19, 2018
by admin

Live chat undoubtedly helps businesses of all sizes to provide better customer service and increa...

Service Level Agreement

Frequently Asked Questions About SLAs

Jan 18, 2018
by admin

Service level agreements or SLAs are some of the most important components of any IT setup and he...