Tag: Business advice

cart abandonment
Reduce Shopping Cart Abandonment Rate With Live Chat
  • Mar 3, 2017
  • by admin

An average documented online shopping cart abandonment rate is close to 70%. Part of it is natura...
Customer service chat operator
7 Basic Rules for Customer Service Chat Operators
  • Feb 28, 2017
  • by admin

Everyone in the modern world knows how to chat online. Still not everyone can work as a customer ...
Social customer service
Why Social Customer Service is Bad For Your Business
  • Feb 15, 2017
  • by admin

Social customer service seems to be an essential part of customer experience management today. Yo...
holiday season
Checklist: Are You Ready for the Holiday Season?
  • Nov 24, 2016
  • by admin

You have been working hard for the whole year and now it is time for the final spurt. Holiday sea...
Customer trust
Ethics in Customer Service: How It Makes a Customer Trust You
  • Aug 17, 2016
  • by admin

Everybody makes mistakes. We are used to sort out our own faults, but sometimes we have to deal w...
Long queue, starting a business
Starting a Business: What Goes First?
  • Aug 12, 2016
  • by admin

What is the main difference between a successful company and a company that goes broke? Apparentl...

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