Retaining customers is less expensive than acquiring new ones, and customer experience management...
Customer service is perhaps one of the most vital parts of conducting business, because every int...
Today there are almost no industries with no competition. In the highly competitive environment c...
When visiting a retailer’s website, shoppers search for warranty information, pricing, specs/mode...
Statistics says that selling to and old client costs less, than selling to a new client. Though k...
Customer service is a hard everyday job. Sometimes you are happy to help, and sometimes you get t...