Tag: Customer service culture

customer lifetime value

5 Tactics to Boost Customer Lifetime Value

Jun 22, 2017
by admin

A company can select different kinds of metrics to gauge the effectiveness of their customer serv...

customer service trends

5 Customer Service Trends You Should Not Ignore in 2017

Jun 16, 2017
by admin

No company can achieve high profitability today without focusing on improving the customer servic...

social media integration

The Importance of Connecting with Customers Using Social Media

Jun 13, 2017
by admin

Social media has gained enormous popularity over the years. Initially used by a group of tech ner...

Disappointed customers into loyal customers

How to Turn Your Disappointed Customers into Loyal Customers

Jun 5, 2017
by admin

Customer’s service demands are ever-increasing. They have become dynamic, and meeting them requir...

banking sector

How Live Chat Software Can Help Banking Sector to Improve its Services

May 27, 2017
by admin

The banking sector has always been one of the early adopters of digital and technological solutio...

customer support metrics

Key Metrics for Your Customer Support Team

Apr 28, 2017
by admin

Customer support can help you make friends with your customers or it can become the reason for lo...