Tag: Customer service tips

Top 15 Customer Service Quotes to Inspire you

Feb 13, 2015
by admin

Customer service is a hard everyday job. Sometimes you are happy to help, and sometimes you get t...

What Matters for Superior Customer Service

Jan 27, 2015
by admin

Extraordinary customer service is not a myth, but it is something that every company can deliver....

When Everything Goes Wrong: How to Deal With Mass Complaints

Jan 15, 2015
by admin

Sooner or later every business may meet with difficulties that affect customer experience. If a p...

What makes great customer service

Nov 30, 2014
by admin

Emotion influence purchase decision six times more than rational. This is why customer service is...

How to Keep Calm at Work

Nov 15, 2014
by admin

Service people happen to be stressed quite often. It is their job to communicate with customers a...

Scripted Chats: Are They Good or Bad for Your Business?

Oct 24, 2014
by admin

Sales managers and consultants can be divided into two groups: those who use scripted chats and c...