Tag: e-Commerce

small business owner

5 Ways to Improve Your Customer Service

Apr 15, 2015
by admin

Customer service today is one of the most important aspects of any business. Bad customer service...

financial queries

Young People Prefer Live Chat for Online Shopping Queries

Apr 11, 2015
by admin

When you open a business, you need to decide which customer service channels you are going to imp...

Customer loyalty

Regular Customer vs Loyal Customer: Why it is not the same

Mar 30, 2015
by admin

Retaining customers is less expensive than acquiring new ones, and customer experience management...

Customer service training

Customer Service Training is What All Companies Need

Mar 20, 2015
by admin

Customer service is perhaps one of the most vital parts of conducting business, because every int...

Is your company competitive?

Mar 12, 2015
by admin

Today there are almost no industries with no competition. In the highly competitive environment c...

How Customers Want to Contact You

Mar 5, 2015
by admin

When visiting a retailer’s website, shoppers search for warranty information, pricing, specs/mode...