Tag: Small business

Customer trust

Ethics in Customer Service: How It Makes a Customer Trust You

Aug 17, 2016
by admin

Everybody makes mistakes. We are used to sort out our own faults, but sometimes we have to deal w...

Long queue, starting a business

Starting a Business: What Goes First?

Aug 12, 2016
by admin

What is the main difference between a successful company and a company that goes broke? Apparentl...

HelpOnClick acquired Repuso

HelpOnClick Acquired Repuso

Aug 1, 2016
by admin

We are happy to announce that HelpOnClick recently acquired Repuso, a great online tool that will...

“A Man Without a Smiling Face Must Not Open a Shop”

Jun 1, 2016
by admin

“A man without a smiling face must not open a shop”. This Chinese proverb reminds us of the basic...

customer service

Your Customers are a Great Source of Learning

May 19, 2016
by admin

Your live chat customer service is a great way to help your customers to make decisions and resol...

Measure customer satisfaction

5 Methods to Measure Customer Satisfaction

Jul 2, 2015
by admin

Forty-eight percent of people who had negative experiences with a company told 10+ people about i...