Tag: Small business

Customers Leave Your Business. Your Actions?

Feb 21, 2015
by admin

Statistics says that selling to and old client costs less, than selling to a new client. Though k...

What Matters for Superior Customer Service

Jan 27, 2015
by admin

Extraordinary customer service is not a myth, but it is something that every company can deliver....

When Everything Goes Wrong: How to Deal With Mass Complaints

Jan 15, 2015
by admin

Sooner or later every business may meet with difficulties that affect customer experience. If a p...

What makes great customer service

Nov 30, 2014
by admin

Emotion influence purchase decision six times more than rational. This is why customer service is...

What Customers Want

Oct 31, 2014
by admin

What do customers want? This is the main question that all business owners should ask. It often h...

Build Loyal Customer Base to Succeed in Your Business

Oct 15, 2014
by admin

Successful business is based on loyal customers. It is well known that 20 percent of customers pr...