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Mobile Application

Apr 17, 2023
by admin

Our Android and iOS live chat mobile apps enable you to engage with website visitors and customers from virtually anywhere. With real-time traffic monitoring, multiple chat sessions, live chatting, canned messages, transferring options, emailing, and much more, you can meaningfully interact with ...

What makes great customer service

Nov 30, 2014
by admin

Emotion influence purchase decision six times more than rational. This is why customer service is important. Many con...

Live Chat is Essential for e-Commerce

Nov 21, 2014
by admin

The most of online shoppers prefer to contact a real person before making a purchase. Email support is too slow for t...

How to Keep Calm at Work

Nov 15, 2014
by admin

Service people happen to be stressed quite often. It is their job to communicate with customers and solve many issues...

Engage Customers Using Color Theory

Nov 11, 2014
by admin

Color is the most powerful branding tool, that greatly affects website conversion. Customizable design is a must for ...

What Customers Want

Oct 31, 2014
by admin

What do customers want? This is the main question that all business owners should ask. It often happens that entrepre...

Scripted Chats: Are They Good or Bad for Your Business?

Oct 24, 2014
by admin

Sales managers and consultants can be divided into two groups: those who use scripted chats and calls, and those who ...

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