HelpOnClick Blog

Stay updated on the lates Live chat news

Mobile Application

Apr 17, 2023
by admin

Our Android and iOS live chat mobile apps enable you to engage with website visitors and customers from virtually anywhere. With real-time traffic monitoring, multiple chat sessions, live chatting, canned messages, transferring options, emailing, and much more, you can meaningfully interact with ...

personalize-customer-experience

personalize-customer-experience

Personalize Customer Experience Using a Live Chat Application

Apr 11, 2018
by admin

In today's crowded and increasingly competitive markets, a company needs to go the extra mile to attract the attentio...

cultural sensitivity

cultural sensitivity

Cultural Sensitivity on Live Chat Website Plugins

Apr 9, 2018
by admin

Companies are increasingly going global. Most competitive brands do not just set their sights on local markets but mu...

key metrics

key metrics

5 Key Metrics for Online Customer Chat

Apr 6, 2018
by admin

Website support chat is an extremely cost-effective customer service channel. Using online customer chat can result i...

converting customers

converting customers

Converting Customers Using Chat Live Help Software

Apr 4, 2018
by admin

Brand evangelists can be your most powerful marketing tool. They can reinforce your brand message, create a positive ...

UX CX Customer Service

UX CX Customer Service

UX, CX, and Live Website Chat Integration

Apr 3, 2018
by admin

A lot of buzzwords surround customer service and it can be difficult to keep up. Two abbreviations that often confuse...

co-browsing & website chat tool

co-browsing & website chat tool

Website Chat Tools & Improving Customer Service

Apr 2, 2018
by admin

Co-browsing is the latest buzzword in customer service. The term simply means navigation of the same webpage by two o...

You are a few minutes away from connecting
to your website visitors.

Start Free Trial

No credit card required