HelpOnClick Blog

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Mobile Application

Apr 17, 2023
by admin

Our Android and iOS live chat mobile apps enable you to engage with website visitors and customers from virtually anywhere. With real-time traffic monitoring, multiple chat sessions, live chatting, canned messages, transferring options, emailing, and much more, you can meaningfully interact with ...

customer relations

customer relations

Avoid Poor Customer Service with Website Support Chat

Mar 2, 2018
by admin

Exceptional customer service is a necessity today’s market. No company can survive if customers are not treated with ...

lead generation

lead generation

Live Chat Services Online & Lead Generation

Mar 1, 2018
by admin

Online chat is a powerful way to reach out to the customers. Live chat services online allow you to cater to the need...

lower customer service costs

lower customer service costs

Integrate Chat Into Your Website & Lower Customer Service Cost

Feb 28, 2018
by admin

Providing dedicated customer service is costly. According to the report of Worldwide Industry Benchmark, the average ...

angry customer

angry customer

Using Live Chat Help Desk to Pacify Angry Customers

Feb 27, 2018
by admin

As part of their job, live chat help desk customer representatives have to deal with a lot of unhappy customers. At t...

customer service trends

customer service trends

Four Customer Service Future Trends

Feb 26, 2018
by admin

Customers service today is way different than it was in the past. Technology has paved way for new modes of creating ...

Social Media Etiquette

Social Media Etiquette

Website Support Chat & Social Media Etiquette

Feb 24, 2018
by admin

The tremendous popularity of social media is undeniable. At any given moment, billions of people are using social med...

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