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Mobile Application

Apr 17, 2023
by admin

Our Android and iOS live chat mobile apps enable you to engage with website visitors and customers from virtually anywhere. With real-time traffic monitoring, multiple chat sessions, live chatting, canned messages, transferring options, emailing, and much more, you can meaningfully interact with ...

customer

customer

Dealing With 3 Types of Difficult Customers – Are You Up For The Challenge?

Jan 19, 2018
by admin

Live chat undoubtedly helps businesses of all sizes to provide better customer service and increase sales. It is an e...

Service Level Agreement

Service Level Agreement

Frequently Asked Questions About SLAs

Jan 18, 2018
by admin

Service level agreements or SLAs are some of the most important components of any IT setup and help desk features. eC...

optimize your website

optimize your website

How You Can Optimize Your Business’s Website

Jan 16, 2018
by admin

If you’re a store owner or a business owner, your website is the platform that maintains your store’s presence online...

benefits of live chat support

benefits of live chat support

Pros & Cons of Live Chat Support

Jan 15, 2018
by admin

Every day, billions of people browse the internet for fun, information, and business. In fact, it was recorded that 3...

Etiquette

Etiquette

The Best Etiquette for Easy Live Chat Customer Care

Jan 14, 2018
by admin

Plummeting sales are usually the result of bad customer service. By ignoring basic etiquettes of communication on you...

personalities

personalities

Chat Support Software and Personalities

Dec 30, 2017
by admin

Website chat support software can certainly help provide exceptional customer service. However, in the end, it's the ...

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